About Us

Village Reservation Service Vacation Rental Management

Why Choose Village Reservation Service?

If you already own or are in the process of purchasing your mountain property here in Big Bear and you are in need of quality property management, look no further. Village Reservation Service is committed to caring for your vacation property while maximizing the rental income in your absence. Village Reservation Service is continually working on improving and refining our rental program to provide the best possible service to homeowners and to our guests. We are a hands on service team.

Our priority is to successfully market, promote, care for and oversee all aspects of owning your mountain property. Our dedicated and knowledgeable staff will act as your ordinance liaison, oversee inspections of maintenance and housekeeping of your valuable property. We also assist in coordinating any upkeep, repairs, improvements and or seasonal needs you may have. Our state of the art Management Software allows owners to be in total control of their vacation home and to easily and efficiently screen and manage all aspects of their property at a very low price. With Village Reservation Service, owners can enjoy creating a rental income as well as enjoy their vacation home with family and friends at their leisure. We are committed to satisfaction.

Beautiful dynamic website, advertising, including full color slide shows & virtual tours available.

Guest Services

We are committed to our guests enjoyment and satisfaction. We want the guest to enjoy their stay so they return often. We thoroughly clean each unit prior to check in and return immediately following their departure to ensure the property is ready for the guests as well as the property being secure following their check out. Each property is fully made up with sheets and towels, amenities, a welcome pkg and the porch light on for their arrival. If the guests have any special requests, that is also added prior to their check in. We can offer full concierge services to all of our vacationing visitors.


We realize the prompt and proper upkeep is needed for our owners and our guests. We have over 25 years experience in caring for the mountain property and fully track and follow up inspect all jobs. Our skilled repair staff is on call 24 hours a day and 7 days a week. The problem is followed through with until all is complete.


We feel that housekeeping is the most important part of our commitment to excellence. Our housekeeping staff is fully trained for quality and are constantly informed in the ever changing world of sanitation. Our staff of housekeepers are supervised and follow up inspections done to ensure the very best quality of care for your home, for you and for our guests. We also offer owner rental services, deep cleans, windows, floors and carpet cleaning. We offer turn around service and interim linen and maid service upon request (except during the period of 12/24 to 1/3.

Please give us a call or send us an email if you would like more information on the rental rates possible for your home and/or rates just for cleaning services. We have Vacation Rental property management packages available for you upon request.

Village Reservation Service – Connie, Melissa & Michelle

We do it all – from managing your Vacation Property or Second Home YEAR ROUND to finding your dream mountain home and selling your property!

We also offer professional home care services and support for owners who rent their own properties including:


Yard Clean up and Weed abatement
Open and Closing Services,
Back to Back and key services
Concierge services and more!


Village Reservation Service:
Direct: (909) 866-8583
Toll-Free: (800) 693-0018
(909) 866–5704
713 Pine Knot Avenue | P.O. Box 3890
Big Bear Lake, CA 92315
e-mail: info@villagereservations.net
View Our Website at: www.villagereservations.net

Letter from a satisfied Village Reservation Service owner:

This letter is my personal recommendation for Kathy Armsby the owner of Village Reservations, Big Bear Lake, CA. We have worked with Kathy since 2005 when be purchased our vacation rental in Big Bear Lake, Ca. Besides being a joy to work with, Kathy is a take-charge person. She has successfully rented out our vacation rental and makes sure all our guests’ needs are taken care of. The staff is always available to assist in any way to troubleshoot problems at our property when required.

It is our extreme pleasure to recommend Kathy Armsby and Village Reservations for all your property management needs. There is no one better.


Theresa Benson

Theresa Benson