As the guest in the cabin you are financially responsible for any damage done to the home during your stay. If you notice any damage or anything out of the ordinary, please contact us within 1 hour of your arrival at 909-866-8583 Please make sure to check & see if you have heat, electricity, hot water and the hot tub (if your cabin has a hot tub) is working upon check in. Even though your cabin has been professionally inspected, working services upon arrival due to changes from mountain climate and conditions cannot be guaranteed.
All reservations made in advance either on our website as an online booking or made with our reservationist require a credit card to reserve the property. If it is 30 days or more prior to your reservation you may send a check for your stay. However, when the booking is made, a credit must be presented to hold that property. No checks will be accepted 30 days or less prior to stay. If you are 30 days or less prior to your stay or for a holiday booking, your credit card will be charged for the total amount including all taxes and fees at the time the reservation is made. If you make special arrangements (Non Holiday) to only pay 1/2 the amount when you make the reservation, the 2nd half is due 15 days prior unless the reservation is coming up soon or in the case of a Holiday full payment is required at booking. Holiday reservations must be paid in full 30 days prior to arrival. Lessee/guest understands that once a credit card number has been given, Village Reservation Service has the right to charge said card for monies due on reservation. Reservation is confirmed at time of booking either online or on the phone. Village Reservation Service must receive all signed documents directly upon completion of reservation. If that cannot be done immediately please contact the office at 909-866-8583 right away to discuss options. Village Reservation Service reserves the right to refuse service to anyone.
A $75.00 charge or 10% of the reservation total, whichever is greatest, will be applied for all non-holiday cancellations made 2 or more weeks prior to arrival. For cancellations made less than 14 days prior to arrival and for all Holiday cancellations, the total sum (reservation total) will be forfeited unless we can re-book the night(s). There are no guarantees that property can be re-booked. Any Holiday reservation not fulfilled is grounds for forfeiture of all rental monies.